Friday, March 4, 2011

Sales / Customer Services Officer - Telenor Jobs


Sales / Customer Services Officer - Telenor Jobs

Degree(s)/Major(s):Bachelors
Experience Required:Relevant Experience would be preferred
Key Responsibilities:
- Ensure customer service related activities are being done with in bench marked time.
- Achieving the S&CS monthly revenue targets.
- Do the suggestive selling to the visiting subscribers .
- Ensuring top of the line customer relationship management.
- Adhere to administration requirements and discipline at the S&CS.
- Working as a team player in a harmonized manner.
Functional Skills/Knowledge Areas:
- Proactive, solution focused and service oriented
- Good communication ability especially listening skills
- Interactive personality with relationship building ability
- Ability to work independently as well as a part of a team
- Ability to work in challenging environment
- Ability to work under stress
- High level of integrity
- Excellent communication skills in English (both verbal & written)
- Excellent computer knowledge
- Knowledge on corporate culture and values
- Team building skills
- Good planning and organizing skills

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